Help

How do I list my business?

Choose a plan on the pricing page and complete the application form. We review every submission, then send a Payfast payment link once approved. Your listing goes live after payment.

Do I need an account?

No. TownHub has no customer logins. Everything is handled through simple forms and email.

How do payments work?

After approval we email you a secure Payfast payment link. TownHub never sees or stores your card details.

How do I update my listing?

Use the “Update a listing” form and tell us what changed. Updates are included in Business Profile, Featured and Premium plans, and handled within a reasonable time for all plans.

How long does a job post stay up?

Job posts run for 30 days, or until your stated closing date if sooner. Expired jobs are removed automatically.

My town isn’t listed. Can I still join?

We launch new towns regularly. Contact us and we’ll let you know when your town goes live — early enquiries get first placement.

How do I report incorrect information?

Every business profile has a “Report incorrect information” link, or you can use the contact form. We correct verified errors promptly.

Can I get a refund?

If we cannot publish your listing after payment, you receive a full refund. See the terms of service for the full policy.

Still stuck? Contact us — we reply within one business day.